You will receive an email confirmation once the order is shipped containing the tracking number Please allow up to 48 hours for the tracking number to register with the shipping carrier You must be of legal age or older to order our products. We are shipping through India Post EMS with tracking option. EMS shipping charge is charged on actual basis.
Tracking of order
- Order delivery time is 10 to 15 days for EMS. Delivery time also depend on custom clearance of destination country.
- If order delivery place is islands or off place that are not well connected, than it may take 4 weeks to get delivered.
We will provide tracking No. within 24 hours after shipping the order. You can track your package online. You can track on http://ipsweb.ptcmysore.gov.in/ipswebtracking/
Please note that tracking No. will be update online within 2-3 days after shipping.
Return / Refund Policy
- PLEASE READ AND UNDERSTAND OUR RETURN POLICY BEFORE PLACING AN ORDER.
- THERE WILL BE NO REFUNDS OR RETURN ON ALL ORDERS.
- ALL PRODUCTS ARE CHECKED AND TESTED BEFORE SHIPMENT.
Please do not purchase if you do not agree with this statement. Age restriction is applicable you must be of legal age to purchase tobacco products in your state of residence or your Country. By purchasing this product, you have agreed with the above statement.
Custom Clearance Problem
We will not responsible for your local customs clearance of packet. It should be better that before placing your order please check the import policies of your country. Also Customers are responsible for their State and or Local Taxes. It is strongly recommended that you check with your local customs office. Because we ship to countries all over the world, it is impossible for us to know all the rules as they differ from country to country. We cannot be responsible for any delays caused by your Customs Service or the Mail Service. This is out with our control and delivery times are therefore estimates only. Any customs or import duties are levied once the package reaches your country and any additional charges must be paid by you. We do not pay any additional charges for customs, duties or otherwise. If you decide to refuse your package because of these duty charges or if your customs office decides to refuse your package there is, unfortunately, nothing we can do about it. If we will receive back your consignment from EMS and you want us re-ship you have to pay the re-shipping charges. Therefore we strongly suggest you be familiar with your country's customs regulations.
Estimated Time to Ship
We do not hold stock of our product as believe in manufacturing fresh Snuff as per customer’s requirement. Hence it may take up to 10-15 business days to ship subject to availability (unless some raw material or label is out of stock and in that case you will be promptly notified).
Non arrival of Order
We take no responsibility or liability for orders not arriving. If we are at fault in any way, we will be sure to re-ship your order at no cost to you. It is important for you to check your address on each order to make sure it is correct. If, at any time, you see an error, please contact us to have this rectified as soon as possible. Once the order ships it is too late to make any changes.In the rare event of an item not turning up, please bear in mind that the postal service has clear rules for making enquiries into whether something is 'lost'. We must abide by these rules obviously. Indian Post Mail will not entertain any inquiry until 28 working days after postage, starting from the day after the actual day of posting. The Indian Post Mail does not count weekends or public holidays as business day. They will not deal with our enquiry on your behalf until this time period has elapsed.
If you receive your order and there are any issues such as a wrong or damaged product. Please contact us on email@example.com as soon as possible. We will not accept any reported issues after 10 days of receipt of order.
Important: Customers are responsible for their State and or Local Taxes.
We accept Payment in $ USD and INR Rupees directly via Bank Transfer (Telegraphic Transfer) for all products Also we accept PAYPAL payments for Herbal products only (coming from your account balance) BUT WE DO NOT ACCEPT E-CHECKS (is when you do not have a balance and PayPal take the money directly from you bank for an specific transaction) Please note that all bank transaction charges outside India incurred for sending money up to us should be paid by buyer. The Minimum Order quantity of every product is specific. However if you need to Order in Bulk Quantity please email us on firstname.lastname@example.org for Best Quote we can send you an assortment pack of $ 1000 USD. Assortment packs of $ 500 USD are also available. We hope that quite a lot of our products would be of your interest but if you are looking for something related to our field, which is not present at this site, then kindly email your requirements to us on email@example.com for more details.
We are committed to only selling our products to adults who are of legal age to purchase tobacco products in your state of residence or Country. By purchasing this product, you have agreed with the above statement